Parthiban Jayaraman -- Application Delivery Team Leader

What is "Application Delivery?"

The Application Delivery team provides leadership in applications standards, tools, and methodology and delivers applications-related services statewide. Our strategic leadership is apparent in such areas as Voice XML, Web Services, and Information Architecture, and in the development of the strategy and applications framework that will position us well for an agile, service oriented future. In addition to traditional application development and support services for many critical applications, this team also provides Release Management services for both DTI managed and co-located applications; yielding planned releases of defect free software for our customers. An additional service provided by the Application Delivery team is Business Requirements Analysis. We believe that offering this service enterprise-wide, and coupling it with Information Architecture's modeling of data and business functions, we contribute significantly to the development of high quality applications that meet or exceed the needs of the business. The Application Delivery team also has a critical role in the security of web applications and is instrumental in the implementation of state-of-the-art security appliances and Identity Access Management software solutions; allowing constituents, vendors, customers, and other governmental entities to safely conduct business with the State via the web.

Application Delivery Team Services:

• Software design, development, deployment
  • Mainframe
  • Client/Server
  • Web
  • IAM
  • XML Firewalls
• Production support activities
  • Enhancements
  • Maintenance requests
  • Version upgrade testing support
  • Production incidents
• Business Requirements
  • Interview customer and identify requirements
  • Prepare Business Requirements Document
  • Conduct reviews, obtain approvals
• Release Management
  • Working with customer, establish release schedule, and prioritize workload
  • Execute the Release Management process
    • Schedule changes for each release
    • Manage SDLC to complete release and meet customer expectations
    • Represent change at Change Control meetings
    • Manage post-implementation activities
  • Repeat the process for each release
    

Goals & Objectives

In support of DTI's Strategic Mission and Vision, here is our mission: "To assure, by our leadership, methodology, and technical proficiency, the deployment of high quality application solutions that support the State's strategic mission" and our Goals and Objectives are:

• Goals:
1. Build the applications infrastructure that ensures continued viability of the Enterprise Server. Establishing a Center of Excellence around enabling technologies will lead to agile, cost effective shared solutions well into the future.
2. Provide statewide leadership in applications technologies and security practices. Implementing shareable security services will lead to increased application level protection of State IT assets.
3. Provide Business Requirements Analysis as an enterprise-wide service. Building a dedicated team of Business Analysts will allow IT initiatives better opportunity for success due to well defined and clearly documented requirements.
• Objectives:
1. Enable features of latest CICS and z releases.
2. Modernize look and feel of Enterprise Server user experience (GUI).
3. Extend functionality of Enterprise Server applications via web services as appropriate.
4. Standardize developers' tools to an Eclipse-based framework/IDE.
5. Provide Application Strategies/Standards aligned with SOA Roadmap.
6. Incorporate best practices in Application Security features/functionality.
7. Provide Information Architecture services for existing and new applications.
8. Provide fiscally responsible software support services.
9. Strive for continuous improvement in customer satisfaction with our services.
10. Provide more diversified services to more customers across the State.
11. Provide customers with controlled growth and enhancements in the applications that support their business.
12. Integrate Business Analyst team into the internal DTI project workflow.
13. Market Business Analyst services.