Department of Technology & Information

Organizational Change Management


Pamela Waters -- Organizational Change Management Team Leader

What is "Organizational Change Management?"

Organizational Change Management is the organized, systematic application of knowledge, tools, and resources of change that provide organizations with a key process to achieve their business strategy. In other words, Organizational Change Management is concerned with aiding organizations through transitions as they evolve and alter how they perform their daily business.
Organizational Change Management Standards

 

Goals & Objectives

Provide the structure and guidance necessary to effectively prepare people to accept change for their organization to accomplish their business strategy.

To develop standards and provide assistance for managing "change" in the State of Delaware.

 

Team Services

  • DTI Organizational Change Management Education
  • Consulting (Organizational Change Management project planning & mentoring)
    • Organizational Readiness Assessment
    • Communication Strategy
    • Readiness Preparation, Tracking, and Reporting
    • Sponsor Assessment and Roadmap
    • Coaching
    • Resistance Assessment and Risk Management
    • Transition Planning
  • Consulting (General Business)
    • Requirements Education and Development
    • Quality Program Assistance
  • MBTI - certified to administer the Myers Briggs Type Indicator
  • MSCEIT® (Mayer, Salovey, Caruso Emotional Intelligence Testing) certified to administer MSCEIT testing, assess report for feedback session, and coach emotional intelligence

 

Project Management (PM) & Organizational Change Management (OCM) Integration

DTI’s project management methodology is closely aligned to the Project Management Institutes PMI® PMBOK® (Project Management Body of Knowledge). Our OCM processes integrate with the project management phases associated with PMI.
PM/OCM Integration diagram

 

Presentations

The State of Delaware has accepted the importance of organizational change management as an integral part of project management. As a result, the state has an experienced Organizational Change Management Team that works on all major IT projects, including State of Delaware ERP projects. Many times, the Organizational Change Management Team is called upon to collaborate with other entities and to share our Organizational Change Management knowledge, methodology, and tools. After such engagements, we post our presentations on the Chief Technology Office website.

 

 

Last Updated: Friday, 28-Jan-2011 15:49:13 EST
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