Office of Chief Operating Officer of DTI

Department of Technology & Information

Office of Chief Operating Officer

William Hickox-- Chief Operating Officer

The Chief Operating Officer works to develop processes to effectively utilize resources and personnel with the Department. Specifically, the COO works with the CIO to ensure the Department can effectively enable the IT solutions required to carry out the State's service delivery mandate.

The following business units function under the Chief Operating Officer:

CONTROLLERS OFFICE

Jeffrey Savin -- Controller

Major responsibilities include:

* Finance & Accounting
- Accounts Payable
- Accounts Receivable
- Payroll
- Travel and Training
* Telecommunication Cost Management
* IT Investment Management
* Contract Administration
* Budgeting
* Cost Allocation
* Rate Development

SYSTEMS ENGINEERING TEAM

Mike Malik -- Team Leader

Major responsibilities include:

* Data Architecture
* Database Administration
* Mainframe Improvement/Modernization.
* Mid-range Server Maintenance
* Level 3 Technical Support
* File Management Support
* Server Configuration
* Technical System Administration
* Capacity Management & Performance Tuning

DATA CENTER & OPERATIONS TEAM

Sharen Green -- Team Leader

Major responsibilities include:

* Computer Operations
* Facilities Coordination/Inventory Control
* Mainframe Administration/Support
* Output Management
* Production Scheduling
* Report Design & Distribution
* System (Change) Control
* Systems Administration/Support
* Storage Management

TELECOMMUNICATIONS TEAM

Colleen Gause -- Team Leader

Major responsibilities include:

* Voice Services
* Video Services
* Data Services
* LAN/WAN
* Radio
* Wireless
* Multimedia
* E-mail Services
* Wiring & Facilities
* Domain Name Services
* Network Engineering

Last Updated: Tuesday, 10-Nov-2009 12:46:09 EST