DTI Service Catalog

The DTI SERVICE CATALOG is a group of documents that describe the numerous services available to our customers. The main document is the Service Catalog, but each group of services listed there is further documented in the INDIVIDUAL SERVICE DESCRIPTIONS. All of the documents here are in PDF format.

(click above to view the service catalog)

Service Descriptions

Click on the links below to find out more about the individual Service Descriptions. 

 

INFRASTRUCTURE OPERATION Operational & Hosting Service 1.1  Datacenter Operation 1.2  Mainframe Hosting 1.3  Server Hosting, Managed and Co-Located 1.4  Web Hosting - Applications and Static Content 1.5  Output Management Services 1.6  Incident Management Telecommunication Service 2.1  WAN Services 2.2  Network Security 2.3  Messaging 2.4  Voice Services 2.5  Video Services Application & Database Service 3.1  Enterprise Resource Planning (ERP) 3.2  Systems Development & Support 3.3  Database Management

TECHNOLOGY GOVERNANCE Technology Leadership Service 4.1  Contract & Vendor Relationship Management 4.2  Technology Investment Oversight 4.3  Technology Policy & Standards 4.4  Strategic Planning & Enterprise Architecture Cybersecurity & Business Continuity 5.1  Cybersecurity 5.2  Business Continuity & Disaster Preparedness Program Management Services 6.1  Project Management 6.2  Change Management 6.3  Major Project Oversight

Last Updated: Thursday, 21-May-2009 08:22:33 EDT