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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



Business Continuity Resources


 

In response to COVID-19, the Coronavirus, many of us working for the State of Delaware are changing the way we work. DTI is working hard to adapt our systems and networks so State of Delaware employees can continue to provide as much uninterrupted service as possible during this difficult and unprecedented situation.

This page provides information and tools for State of Delaware employees who are approved for remote access (telework), as well as for employees who continue to work at the office.

 

Cisco Phones

Cisco Phones

Information for Cisco phone users on:

Accessing Cisco Call Manager to forward your phone calls and access voicemail.

Using Cisco Jabber Soft Phone if you use your office phone in 25% or more of your work.

 

Avaya phone users, please contact your agency’s Help Desk.

State Sign-on Passwords

ADFS Change Password

Find information on how you can change your State of Delaware network password if you have your current password.

Call your Help Desk if you don’t know your current password.

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Email

Electronic Meetings and Conference Calls

Employees can send and receive email from home via the internet:

Remote Access Security

Electronic Meetings and Conference Calls

Find information on your telecommuting workspace and using Remote Desktop Protocol (RDP).

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O365 Multi-Factor Authentication

Multi-Factor Authentication

Find information for Office 365 users working remotely who may need to update their method of authentication.

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Employees not yet working remotely who have questions about eligibility for telework should contact their supervisor directly about telework agreements. Supervisors who have questions regarding provisioning employees for telework should contact their agency’s Information Security Officer (ISO).


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