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ServiceNow Communications

    Looking for information that was sent about ServiceNow? Don’t worry, they’ll all be archived here. If you can’t find something you need, feel free to email the ServiceNow team for assistance.

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ServiceNow Newsletters

    As part of the implementations of technology services, the ServiceNow team is pleased to present our series of monthly newsletter communications. These monthly newsletters will serve as information guides surrounding current and future ServiceNow projects. Communication will also include announcements, upcoming events, and tips of the month.  As projects emerge and changes take […]

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October Is Delaware Cyber Security Awareness Month

FOR IMMEDIATE RELEASE September 29, 2021 Media Contact: Christina Dirksen, Strategic Communications Manager, DTI (302) 739-9736 Christina.Dirksen@state.de.us October Is Delaware Cyber Security Awareness Month Register for Secure Delaware 2021  Dover, Del. — Governor John Carney has declared October Delaware Cyber Security Awareness Month. Technology increasingly plays a part in almost everything we do. Connected devices […]

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ALEINE COHEN NAMED DTI DEPUTY CIO

  DOVER, Del. — Delaware’s State Chief Information Officer (CIO) Jason Clarke today announced that the Department of Technology and Information’s (DTI) former Deputy Attorney General Aleine Cohen will be joining the Office of the CIO as Deputy CIO. Aleine’s general counsel experience to DTI for the past six years has enabled her to collaborate […]

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ID.Delaware.gov – Resources

Back How to Register and Use Delaware ID Instructions for Delaware ID Introduction to Multi-Factor Authentication Instructions If No Cell Phone Instructions for Yubikey Initiating VPN Connection Delaware ID Video Demonstrations For State Workers Resources for State of Delaware Developers Vendor Resources Developer Area Organizations should complete this Application Questionnaire for any applications your organization […]

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ID.Delaware.gov

Resources Questions & Answers Contact the Project   The State of Delaware’s new Delaware Identity System Single Sign-On solution is a required front-end to Delaware’s digital government plans. When fully implemented, state workers will simply login with their “Delaware ID” at ID.Delaware.gov to validate their identity to securely access state systems and applications from any […]

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ID.Delaware.gov – Q&A

Back Why is Delaware adopting a new Single Sign-On now? The pandemic, especially its need for a secure Contact Tracing application, accelerated our rollout of this solution. But it has been in the making for over a year due to the need to harden the State of Delaware network against ever-increasing security threats.   When […]

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Webex

  Webex is a service that offers audio, video conferencing and screen sharing services, for state and external participants. Webex is a cloud-based offering. It is best for meetings of 1 – 100 active participants but can support up to 1,000 participants. To Host a Webex session requires a Webex license. Contact the DTI Service […]

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Guide to Electronic Meetings and Conference Calls

  Look below for some procedures and best practices for electronic conferencing. Whenever feasible, it is preferable to use State of Delaware service Microsoft Teams for electronic meetings rather than other options. If you need more guidance, please review the wealth of learning resources located at Delaware’s Microsoft 365 Learning Pathways website.   MS Teams […]

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Virtual Meeting Basics

  This support guide has information to help decision makers put electronic meetings into practice effectively and to help people learn best practices and etiquette. Pre-Planning Considerations You can use Skype for Business or WebEx for state meetings (see Business Continuity Resources on DTI’s website); K12 is using Zoom for engaging students. Not everyone has […]

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