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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



24×7 Technical Support


Contact the Service Desk
The Service desk makes every effort to process emails quickly and in concert with phone calls. However, to maximize our availability to address agency emergencies, telephone calls are addressed prior to issues submitted via email. Emergency issues should be reported to the Service Desk via telephone to ensure the quickest possible resolution.

DTI Service Desk
(302) 739-4DTI
DTI_ServiceDesk@delaware.gov
Fax (302) 677-7009
DDA Service Desk
(302) 739-9795
DDA_ServiceDesk@delaware.gov
Fax (302) 677-7009
DelDOT Service Desk
(302) 760-2200
DOT_ServiceDesk@delaware.gov
Fax (302) 677-7009
DNREC Service Desk
(302) 739-9013
DNREC_HelpDesk@delaware.gov
Fax (302) 677-7009
DOF Service Desk
(302) 577-8995
DOF_ServiceDesk@delaware.gov
Fax (302) 677-7009
DOS Service Desk
(302) 739-9540
DOS_ServiceDesk@delaware.gov
Fax (302) 677-7009
DSHS Service Desk
(302) 739-9747
DTI_ServiceDesk@delaware.gov
Fax (302) 677-7009
Legislative Hall Service Desk
(302) 744-4260
LIS.HelpDesk@delaware.gov
Fax (302) 677-7009

While DTI proactively performs Root Cause Analysis (RCA)s when several incidents of a similar nature occur, customers may request an RCA by contacting their Customer Relationship Specialist (CRS).

Downtime Notification List

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