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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



Current IT Projects


What is an “IT Project” ?

Below is a sample of a few of the Information Technology (IT) projects currently being managed by the Department of Technology and Information (DTI). DTI’s dedicated staff of project managers, with a cumulative experience of over 250 years in the Information Technology field, supports DTI’s customer Agencies by leading resources to achieve completion of Agency IT initiatives. These projects are temporary group activities designed to produce a unique IT product, service or result whose origins can be traced to the customer Agency’s primary mission to serve the public:

If you have any questions, please contact the Project Portfolio Management Team.

 

Office of the Governor / Boards and Commission Application (1806161)
Logo: Department of Technology and InformationProject Description: This project is to build a new application that will be used by Governor's office and Legislative personnel to maintain Boards and Commissions membership. The application is being developed on the Salesforce platform that provides flexibility and scalability to the users.

Current Status: This project is in the development stage. The project manager is working with the application development team and the primary stakeholders to clarify any questions that arise during this stage of the process. The project manager is providing updates as development continues in support of both the Office of the Governor and Legislature.

Department of Technology and Information / Information Technology Centralization (BC0001317)
Logo: Department of Technology and InformationProject Description: In accordance with Senate Bill 153, all Executive Branch technical personnel and assets will be centralized in order to deliver technology in the most efficient and consistent manner possible with the resources the state has available. IT centralization offers the greatest chance for Delaware to modernize and evolve its IT infrastructure and resources in a way that best supports agency business needs to meet citizen expectations now and into the future.

Current Status: DTI has effectively analyzed the organization, infrastructure, services, vendor contracts and financials to develop target state objectives. The amended Title 29 legislation, which authorizes the establishment of a technology shared services model, was signed by the Governor in August 2019. The IT Centralization program is moving forward in a phased approach with initial effort on a Secure End User Service (SEUS) package and the resources required to support its enterprise-wide delivery. The centralization of the Office of Management and Budget and the Department of Human Resources completed on April 11th. Centralization planning is now underway for the Delaware State Housing Authority (DSHA) and the Department of Services for Children, Youth and their Families (DSCYF).

Department of Technology and Information / Statewide Layer 2 Switch Replacement (BC0001792)
Logo: Department of Technology and InformationProject Description: DTI is working to upgrade its existing network infrastructure to ensure all agencies are being provided the same standards and network excellence for connectivity.

Current Status: DTI has successfully completed the large scale replacement of equipment in the Carvel building and continues to work with other state agencies to schedule network switch deployment over the next 6 months.

Department of Technology and Information / DTI - Broadband Capital Projects (BC0001919)
Logo: Department of Technology and InformationProject Description: DTI is comprehensively addressing the broadband infrastructure challenges throughout Delaware. The broadband funding stream is the American Rescue Plan Act (ARPA). This provides a singular opportunity to fund many of the initiatives identified by DTI as critical to achieving best-in-class broadband access for all Delaware residents. Over 11,600 addresses have been identified, and DTI will be working with several federal funding opportunities to provide service over the next several years.

Current Status: Given the additional funding made accessible through several federal programs specifically targeting broadband efforts, Delaware has revised its original investment plan of ARPA dollars to maximize the potential of all available resources. Beginning in the Summer of 2022, an 18 month project using ARPA funding will begin. ARPA funding will connect 4318 households. Finalized reviews of vendor Statements of Work are complete with the three carriers identified: Verizon, Mediacom and Comcast. The broadband internet site(s) have been updated with the latest information regarding broadband deployment and mapping.

Department of Technology and Information / DTI – Delaware Integrated Data System (DIDS) (BC0001730)
Logo: Department of Technology and InformationProject Description: The goal of the DE Integrated Data System (DIDS) is to establish a means for state agencies to collaborate more efficiently providing better cross agency services which will lead to better outcomes for state citizens. The DIDS will integrate data across state agencies providing a single analytical platform for the partners agencies. The agencies will use the DIDS to perform analytics for current policies and forecast potential changes to policies. The DIDS can also be used for creating dashboards to measure effectiveness of policies over time. The cabinet secretaries of the partner agencies have signed the DIDS agreement to share data.

Current Status: The project team is currently working on two parallel activities: 1) business engagement to develop integrated data systems (IDS) within a single agency and to complete the technical builds for DTI's new tools, Cloud Pak for Data (CPD) and Snowflake. On the business side, agency engagement is underway; the DIDS team has been green-lit to work with the first agencies that will attempt to adopt a new IDS as part of DIDS. Meanwhile the technical team has completed connecting CPD to the State's network and is now working to install secure gateways between on-prem and off-prem resources. The technical team is also working to complete the remaining Snowflake connections to the State that will ensure secure log on and secure data transfer to the platform.

Department of Technology and Information / Windows 11 Upgrades (BC0002122)
Logo: Department of Technology and InformationProject Description: Windows 11 new operating system has been announced by Microsoft with an end of life date for Windows 10 on 14 October 2025. This project will include the upgrading of Windows 10 devices to Windows 11 in place for our agency partners.

Current Status: All the agencies have received the corresponding communication to start planning and organizing the corresponding upgrade. Upgrades for agency Early Adopters Groups are underway currently.

Department of Technology and Information / Enterprise Citrix - New Service Offering (BC0002156)
Logo: Department of Technology and InformationProject Description: DTI is going to create a Citrix Platform to allow remote State users access to applications that require special access and other platforms that may need firewall rules to access. The goal is to move away from the need for remote desktops to access these apps and streamline the management processes.

Current Status: DTI has completed and closed out Phase I development, i.e., to complete discovery of the current environment. The team is now working to develop a Phase II Statement of Work that will include developing the final requirements to design, build and implement DTI's Citrix Enterprise solution.

Department of Human Resources / Statewide Electronic Document Conversion (BC0002223)
Logo: Department of Technology and InformationProject Description: Department of Human Resources (DHR) is expanding electronic records management from initial pilot to a statewide implementation. Successful pilot was completed with the HR personnel supporting the Department of Natural Resources and Environmental Control (DNREC) in July, 2020. All remaining HR records across the state agencies will be converted from paper to electronic records management. All existing paper documents will be converted to electronic document management. In support of climate change and energy initiatives, DHR will eliminate paper processes except where mandated or necessary.

Current Status: Project is securing vendor support for document management implementation and historical documents scanning. DTI Technology team reviewing proposed architecture design for new system and scanning support.

Department of Natural Resources and Environmental Control / ePermitting, Licensing and Registration (BC0001160)
Logo: Department of Technology and InformationProject Description: DNREC seeks to replace most, if not all, of its permitting, licensing and registration applications with a dynamic and customer friendly portal. This cloud based solution will interface with online payment acceptance, First Map, EQuIS, compliance monitoring, as well as document management systems.

Current Status: After launching Fish and Wildlife Recreational Licensing and Hunting programs; users have established over 236,000 personal accounts and completed over 728,000 transactions. Deployed the new ePermitting system to the remaining Division of Fish and Wildlife programs including Deer Damage permits and Commercial Fishing Licensing. The team continues to focus on delivering some Waste Hazardous Substances programs, most Air Quality's programs, and Division of Water licensing and permits through mid-2023.

Department of Natural Resources and Environmental Control / Environmental Justice Screening Tool (BC0001915)
Logo: Department of Technology and InformationProject Description: DNREC seeking to build an environmental justice screening tool in Delaware's First Map Application. The mapping site will be used by DNREC and the public to assist in identifying higher environmental burden areas.

Current Status: The Project Team is currently gathering data to be used in the mapping tool. Once the Data is gathered, the data sets will be compiled and the business will determine the final data sets to use in the application layers.

Department of Safety and Homeland Security / DEMA Grant Management Suite Implementation (BC0001583)
Logo: Department of Technology and InformationProject Description: The Delaware Emergency Management Agency is seeking to implement a grants management solution for their grant funding opportunities. The goal is to integrate the DEMA workflows into the DSHS Grants Management Suite application, which has been implemented for the Office of the Secretary and the Office of Highway Safety. The targeted implementation date for the DEMA workflows is Spring - 2023.

Current Status: The project underwent a full review of the original Statement of Work (SOW) and a revised SOW was approved in April, 2022. User Acceptance Testing restarted in June with Milestone 3 and the DEMA team recognized that additional changes were necessary. A Change Request (#2) was given final approval by DEMA in August. The project schedule has been revised based on the impacts of Change Request 2 and the new project completion date is April 2023. User Acceptance restarted on 8/15 and the team is progressing with a new test plan, project schedule, and milestones. The team is also creating their user documentation and training guides as they progress through user acceptance testing.

Department of Labor / Craft Training/Apprenticeship and Training Funding (BC0001998)
Logo: Department of Technology and InformationProject Description: This project is to define and develop a solution that will fulfill the legislatively mandated requirements of SB 184 Delaware Code Relating to Craft training requirements in public work contracts.

Current Status: This project is in the testing stage. The project manager is working with the application development team to clarify any questions that arise during this stage of the process. Testers have completed training sessions and are in the process of testing the application.

Fire Prevention Commission / Fire School Information System Upgrade (BC0001481)
Logo: Department of Technology and InformationProject Description: The Fire School Student Recordkeeping application which manages Fire School courses, students, clients, and instructors is a multi-phase project to upgrade the outdated legacy application to a new modern, cloud-based solution. Phase 1 which included core functionality went live, July 2021. Phase 2 which includes new Fire School and Fire Commission business requirements is under-way.

Current Status: Currently, the new Client portal is in testing with Fire School and Fire Commission, Fire Commission invoicing is under development, and we are gathering requirements for the new Student portal.

Department of Natural Resources and Environmental Control / Emergency Response Tracking (BC0001693)
Logo: Department of Technology and InformationProject Description: DNREC Division of Waste and Hazardous Substance seeks a more consistent method of tracking response to environmental incidents, including field report submission.

Current Status: The project team is finializing the development of the EQuIS Collect Form to hand over to the client for user aacceptance testing. User acceptance testing will run into early 4th quarter 2022 with implementation expected before the end of the year.

Department of Natural Resources and Environmental Control / Boiler Safety and Accidental Release Application Enhancement (BC0001827)
Logo: Department of Technology and InformationProject Description: The DNREC Division of Waste and Hazardous Substance has requested assistance from DTI to discover and document the programs requirements for a Bioler Safety and Accidental Release application to replace an aged application that is no longer meeting the programs needs.

Current Status: DTI assisted with the implementation of a vendor developed application for Accidental Release Prevention (ARP). The ARP Program opened public workshops for training facility users on August 31, 2022.

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