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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



Current IT Projects


What is an “IT Project” ?

Below is a sample of a few of the Information Technology (IT) projects currently being managed by the Department of Technology and Information (DTI). DTI’s dedicated staff of project managers, with a cumulative experience of over 250 years in the Information Technology field, supports DTI’s customer Agencies by leading resources to achieve completion of Agency IT initiatives. These projects are temporary group activities designed to produce a unique IT product, service or result whose origins can be traced to the customer Agency’s primary mission to serve the public:

If you have any questions, please contact the Project Portfolio Management Team.

 

Department of Natural Resources and Environmental Control / DNREC - Electronic Content Mgmt Sys (ECM) (1604558)
Logo: Department of Technology and InformationProject Description: This project is the next phase of the vision to make environmental information available to 'anyone, anywhere, on any device.' Existing paper and electronic files will be stored in a single consistent electronic repository.

Current Status: As of the end of 2021, all divisions are now live on the system! The last of the divisions to go-live included Watershed, Water, and Waste and Hazardous Systems. The public portals are now serving documents to the public from the new OnBase system.

Department of Technology and Information / DTI Oracle Database 19c Upgrade (BC0001679)
Logo: Department of Technology and InformationProject Description: This project focuses on modernizing operating systems and data bases that are coming out of support to ensure that the State is effectively managing hardware and software to the most up to date standard. For this project the State will be installing and implementing new operating system and/or data base versions prior to each systems "end of life" date. These upgrades will ensure: 1) that each system meets best practice standards, 2) system security is optimized, and 3) that each system will continue to have consistent life-cycle support.

Current Status: The Oracle upgrade project is progressing but at a slower pace than anticipated. Recently, the project team extended the project deadline to allow for extra time to: 1) track upgrades that are being performed by other teams, and 2) to pin-point focus effort on difficult servers that have not yet been addressed. The new delivery date is 4/29/2022 and the project is on-track to deliver on or before that date. The current status is: 62 server upgrades are complete, 19 server upgrades are in-progress, and 36 server upgrades are waiting for other teams to address.

Department of Agriculture / DDA Poultry and Animal Health Digital Operations (BC0001893)
Logo: Department of Technology and InformationProject Description: The purpose of this project is to select and implement a system that allows for the Department of Agriculture's Poultry and Animal Health unit to conduct their routine operations digitally.

Current Status: The project is currently in the initiating phase as the Project Manager is finalizing project resources before scheduling the project kick-off meeting.

Department of Safety and Homeland Security / DSHS DATE Power BI (BC0001597)
Logo: Department of Technology and InformationProject Description: The Division of Alcohol and Tobacco Enforcement would like to duplicate a tool that is used by Vermont called R.A.B.I.T (Resource Allocation Based on an Intelligence Toolkit). It pulls information from various sources and analyzes that data to produce modeling and forecasting reporting of that data. This tool leverages Microsoft Power BI. DTI provided a demo of Power BI to DATE, and they are interested in using it to pull alcohol and tobacco data from their alcohol licensing application and perhaps from a few other sources (still to be determined).

Current Status: The project is in the planning phase as the project team is working with DATE and other state agencies to finalize requirements.

Department of Technology and Information / DTI - Implementation of Data Analytics Tool for Statewide Use (BC0001294)
Logo: Department of Technology and InformationProject Description: The purpose of this project is to implement Microsoft Power BI, a data analytics tool that can be used by DTI and users within other state agencies for the analysis of data and development of dashboards. Power BI will empower users to retrieve, combine, interact with, and visualize data from various sources, providing them with greater insight into their business processes, their industries, and their customers. By giving users fast and convenient access to their agency’s information; performance and decision making can be greatly improved.

Current Status: The Project Manager is in the process of working in coordination with the Project Sponsor to finalize project documentation in preparation of the upcoming project closure.

Department of Technology and Information / Statewide Layer 2 Switch Replacement (BC0001792)
Logo: Department of Technology and InformationProject Description: DTI is working with agencies and State-approved vendors to update critical need IT infrastructure, which include network cabling and equipment. Sites are being evaluated for priority upgrades.

Current Status: DTI and vendors are working to begin migration of completed sites from 2021, which will allow for customers to move to the upgraded infrastructure. Additional sites are now being inspected for 2022 completion and upgrade.

Department of Technology and Information / Information Technology Centralization (BC0001317)
Logo: Department of Technology and InformationProject Description: In accordance with Senate Bill 153, all Executive Branch technical personnel and assets will be centralized in order to deliver technology in the most efficient and consistent manner possible with the resources the state has available. IT centralization offers the greatest chance for Delaware to modernize and evolve its IT infrastructure and resources in a way that best supports agency business needs to meet citizen expectations now and into the future.

Current Status: DTI has effectively analyzed the organization, infrastructure, services, vendor contracts and financials to develop target state objectives. The amended Title 29 legislation, which authorizes the establishment of a technology shared services model, was signed by the Governor in August 2019. The centralization program is moving forward in a phased approach with initial effort on a Secure End User Service (SEUS) package which includes the foundational technologies required for a productive, secure workforce. A pilot of the process and tasks associated with SEUS centralization will begin in February 2022. Pilot agencies include the Office of Management and Budget and the Department of Human Resources.

Department of Natural Resources and Environmental Control / DNREC ePermitting, Licensing and Registration (BC0001160)
Logo: Department of Technology and InformationProject Description: DNREC seeks to replace most, if not all, of its permitting, licensing and registration applications with a dynamic and customer friendly portal. This cloud based solution will interface with online payment acceptance, First Map, EQuIS, compliance monitoring, as well as document management systems.

Current Status: After launching Fish and Wildlife Recreational Licensing and Hunting programs; users have established over 188,000 personal accounts and completed over 525,000 transactions. Deployed the new ePermitting system to remaining Division of Fish & Wildlife programs including Deer (crop) Damage permits and Commercial Fishing Licenses. The team continues to focus on delivering some Waste Hazardous Substances programs, most Air Quality's programs, and Division of Water licensing and permits through 2022.

Department of Safety and Homeland Security / OHS Seat Belt Survey Application (BC0001874)
Logo: Department of Technology and InformationProject Description: The Office of Highway Safety is seeking an in-house automated solution to support their Seat Belt Survey process. An iOS application is currently in use, however the OHS team has difficulty with timely delivery of updates and upgrades from the current service provider. The process to collect data from the application to formulate an annual report for the National Highway Safety Traffic Safety Administration (NHTSA) is labor intensive and requires manual compilation of data from a large number of raw data files generated from the iOS application. The purpose of this project is to identify an internal automated solution for gathering the survey data and creating the annual reports required by NHSTA.

Current Status: The business requirements for the OHS Seat Belt Survey process has been completed, and an in-house solution has been identified to fulfill the business request. The project team will move forward with an implementation project to provide the OHS team with a mobile app using the Salesforce application. The targeted date for implementation is June 2022.

Department of Safety and Homeland Security / DEMA Grant Management Suite Implementation (BC0001583)
Logo: Department of Technology and InformationProject Description: The Delaware Emergency Management Agency is seeking to implement a grants management solution for their grant funding opportunities. The goal is to integrate the DEMA workflows into the DSHS Grants Management Suite application, which has been implemented for the Office of the Secretary and the Office of Highway Safety. The targeted implementation date for the DEMA workflows is Mid-2022.

Current Status: The project team has been actively engaged in project execution activities with the vendor, however, the project team has reviewed the original Statement of Work and identified changes that are required due to a change in federal grant monitoring requirements. A change request will be completed and the project schedule will be updated based on the changes. The project team is planning for a mid-2022 completion timeframe.

Department of Natural Resources and Environmental Control / Boiler Safety and Accidental Release Application Enhancement (BC0001827)
Logo: Department of Technology and InformationProject Description: The DNREC Division of Waste and Hazardous Substance has requested assistance from DTI to discover and document the programs requirements for a Boiler Safety and Accidental Release application to replace an aged application that is no longer meeting the programs needs.

Current Status: DTI has been requested to assist a vendor working on developing the Accidental Release portion of this project. The development is currently in Sprint #2 and is expected to be completed and implemented in Production near the end of the 2nd quarter of 2022. The Bioler Safety portion of this project will be worked after the successful implementation of Accidental Release.

Department of Human Resources / Process Workflow Tracking (BC0001634)
Logo: Department of Technology and InformationProject Description: Identify a solution to replace the current custom HR Classification Tracking System. The new solution will capture data from HR forms and allow personnel to view, track the workflow required for each form, and provide electronic signature capabilities for both the requester and the approval process.

Current Status: The project Manager recently completed drafting the requirements. The project team will review the final version of the requirements before providing sign off.

Department of Labor / DOL Craft Training / Apprenticeship and Training Funding (BC0001998)
Logo: Department of Technology and InformationProject Description: This project is to define and develop a solution that will fulfill the legislatively mandated requirements of SB 184 Delaware Code Relating to Craft training requirements in public work contracts. This project will manage requirements gathering as well as implementation.

Current Status: This project is in the requirements gathering stage, The project manager has set up weekly working sessions with required internal stakeholders.

Office of the Governor / Boards and Commission Application (1806161)
Logo: Department of Technology and InformationProject Description: This project is to build a new application that will be used by Governor's office and Legislative personnel to maintain Boards and Commissions membership. The application is being developed on the Salesforce platform that provides flexibility and scalability to the users.

Current Status: The project team is working to finalize the requirements from both the Governor's Office and the Legislature. Development will resume when the requirements review is complete and approved.

Department of Agriculture / DDA Nutrient Management Salesforce Upgrade (BC0002016)
Logo: Department of Technology and InformationProject Description: This project is to upgrade the DDA Nutrient Managment Salesforce application to support online customer interfacing and share crop cover, improve the customer experience through on-line access to data and ability to submit annual reports and surveys, improve workflow and functionality for internal DDA processing. Application upgrade is scheduled to go live May, 2022.

Current Status: Application development is under way and on schedule.

Insurance Commissioner / Department of Insurance Recording Solution (BC0002051)
Logo: Department of Technology and InformationProject Description: This project is to implement a new call recording solution for the Department of Insurance that will provide a single platform that can be shared by multiple locations.

Current Status: The recording solution has been identified. Project planning is under way.

Fire Prevention Commission / Fire School Information System (BC0001481)
Logo: Department of Technology and InformationProject Description: The Fire School Student Recordkeeping application is being re-architected using modern technology to manage Fire School courses, students, clients, and instructors. This is a multi-phase project with Phase 1 completing in July 2021.

Current Status: Design and development of Phase 2 is under way.

Department of Technology and Information / DTI - Broadband Capital Projects (American Rescue Plan Act) (BC0001919)
Logo: Department of Technology and InformationProject Description: DTI is comprehensively addressing the broadband infrastructure challenges throughout Delaware. The broadband funding stream in the American Rescue Plan Act (ARPA) provides a singular opportunity to fund many of the initiatives identified by DTI as critical to achieving best-in-class broadband for all of Delaware.

Current Status: The State is currently in review of grant applications from broadband providers. Awards to be made to Comcast, Verizon and Mediacom for the broadband initiative. Awards are expected to be announced in February, 2022.

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