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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



Current IT Projects


What is an “IT Project” ?

Below is a sample of a few of the Information Technology (IT) projects currently being managed by the Department of Technology and Information (DTI). DTI’s dedicated staff of project managers, with a cumulative experience of over 250 years in the Information Technology field, supports DTI’s customer Agencies by leading resources to achieve completion of Agency IT initiatives. These projects are temporary group activities designed to produce a unique IT product, service or result whose origins can be traced to the customer Agency’s primary mission to serve the public:

If you have any questions, please contact the Project Portfolio Management Team.

 

Fire Prevention Commission / Fire School Information System (BC0001481)
Logo: Department of Technology and InformationProject Description: The Fire School Student Recordkeeping application is being re-architected using modern technology to manage Fire School courses, students, clients, and instructors. This is a multi-phase project with Phase 1 scheduled for completion, April 2021.

Current Status: Phase 1 development and testing is under way. Phase 1 completion is planned for April 2021.

Department of Technology and Information / Delaware Technology Information SharePoint On-Premise Environment Migration to SharePoint 365 (BC0001582)
Logo: Department of Technology and InformationProject Description: The Delaware Department of Information and Technology (DTI) is migrating their current on-premise instance of SharePoint 2010 to SharePoint 365 within the Microsoft 365 cloud. This move will reduce overall cost as well as provide new and improved collaborative functionality to DTI and their supported agencies

Current Status: The new Team Site templates have been built and are ready for review by the Content Owners and selection by Leadership. Once the new Team Site templates have been selected and deployed into the Pilot environment, Team Site Owners will have the opportunity to test and validate processes in preparation for the migration. Meanwhile, enhanced security functionality has become available, and Leadership is current reviewing these enhanced security features for possible implementation.

Department of Technology and Information / DTI Oracle Database 19c Upgrade (BC0001679)
Logo: Department of Technology and InformationProject Description: The goal of this project is to remediate 91 instances of an end of life (EOL) condition for Linux server OS and/or Oracle data bases that will be coming out of support.

Current Status: This project focuses on modernizing operating systems and data bases that are coming out of support to ensure that the State is effectively managing hardware and software to the most up to date standard. For this project the State will be installing and implementing new operating system and/or data base versions prior to each systems "end of life" date. These upgrades will ensure: 1) that each system meets best practice standards, 2) system security is optimized, and 3) that each system will continue to have consistent life-cycle support.

Department of Technology and Information / Microsoft Office 365 Enterprise Implementation (MP1906570)
Logo: Department of Technology and InformationProject Description: The project is to establish a statewide implementation of Microsoft Office 365 for email and productivity tools to replace the existing on-premise solutions for all non-K12 agencies. It will also establish an overall 365 Governance program for the base tooling and future 365 service enablements. This project also lays the foundation for the Phase II collaboration services project and all future 365 new service enablement. The effort will enforce statewide standardization, licensing compliance and tracking, as well as provide better cost predictability and centralized support. Other benefits of this platform include better workforce mobility and will reduce the server footprint in the State's data center currently dedicated to email and file servers.

Current Status: The project is in year two of execution with goal of ending by end of first quarter 2021. The first statewide milestone was completed in January 2019, a statewide primary email domain change from @state.de.us to @delaware.gov. The project team to date has completed Phase I onboarding to Office 365 for 32 different state organizations. Phase I Onboarding is focused on four main deliverables. Those are multi-factor authentication enrollment for all users, deployment of Office 365 Pro Plus desktop software to all state desktops and laptops at each organization, transitioning existing enterprise voicemail customers to the new Cisco Unity Voicemail solution, and finally migrating all current on-premise email accounts to Exchange online. There are only five state organizations left to complete their Phase I onboarding (DSP, DSCYF, Courts, DPR, DOC). Delaware Veteran's Home was the latest to complete 365 onboarding as of first weekend in December, Courts, DSCYF, DPR and DSP have rollout schedules confirmed or underway. DOC still needa rollout schedules to be confirmed.

Department of Technology and Information / CARES ACT Funding Broadband Services (BC0001781)
Logo: Department of Technology and InformationProject Description: The State will be working to purchase broadband services in bulk for low-income families and provide competitively bid awards for infrastructure construction. There will also be a comprehensive data analysis from a hosted online speed test and survey so that a comprehensive strategic plan can be formulated for increasing broadband services throughout the State.

Current Status: The State had partnered with CTC Technologies to purchase broadband services in bulk and provide competitively bid awards for infrastructure construction. To date, all hardware has been ordered and is being shipped to the schools for distribution. CTC will also providing a comprehensive strategic plan for increasing broadband services throughout the State.

Department of Technology and Information / DTI CARES Act Bloosurf/DOE Installs (MP2007285)
Logo: Department of Technology and InformationProject Description: This project is a continuation of the DOE broadband initiative that began in Spring 2020 with Bloosurf. This effort is specific to the onboarding of 300+ students onto the Bloosurf network for distance learning.

Current Status: To date, there have been 365 household identified to access Bloosurf's broadband service. 77 households have had service installed. There are 14 pending installs. There have been 162 households that will require a non-standard installation (NSI). Bloosurf has has ordered masts for the nonstandard installs, they are starting to schedule them.

Department of Technology and Information / TLS Upgrade from Verizon to Crown Castle (MP1906699)
Logo: Department of Technology and InformationProject Description: Since 2003, the State environments have seen broadband utilization increase 200%. DTI is transitioning all agencies from the Verizon TLS lines to Crown Castle TLS lines over the next year which will reduce broadband spending by 50% based on today’s broadband requirements.

Current Status: The State originally identified 204 sites eligible for conversion to the Crown Castle TLS lines. All sites are being upgraded to a 100Mb minimum standard, which is a 10x increase from the 10Mb standard in place since 2005. Two main hubs have been upgraded and 153 sites have been converted. There have been 51 sites that have been canceled or placed on hold due to various reasons. The project is now complete.

Department of Technology and Information / CARES Act Relief Fund for Remote Support (BC0001787)
Logo: Department of Technology and InformationProject Description: The State of Delaware Remote Access Strategy is an enterprise view which includes K12 where applicable. The State is moving towards an ultimate goal that allows us to use centralized tools across a number of services to be proactive, infuse intelligence, streamline archive and audit compliance and allow access from any state owned device.

Current Status: Under this effort, there have been 23 workstreams established to provide services to the Enterprise. These range from, but are not limited to, purchasing hardware to support remote access, VPN connections and telecom enhancements. All work is scheduled to be complete by 12/31/2020.

Department of Technology and Information / Phase II 365 Collaborative Services Bundle implementation (BC0001586)
Logo: Department of Technology and InformationProject Description: This is the second project related to the State of Delaware's adoption of Microsoft 365 across the enterprise. Phase I is for base onboarding of email and Office 365 Pro Plus along with Multifactor authentication for all 365 services. The project is focused on planning the statewide enablement of the optional collaborative services to those who have completed base onboarding to 365. This will be a stepped approach with the initial bundle being focused on file collaboration including Teams, One Drive, SharePoint Online, Planner and Office online. Other components will follow later when ready to transition all functionality now delivered by Skype for Business to the comparable features within Teams after more licensing is obtained for that next phase of the rollout.

Current Status: There have been 19 state organizations fully enabled with the collaboration toolset of 365 the names all 19 are listed at the top of the https://office365.delaware.gov website FAQ page. The most recent organiztion fully enabled for Phase II collaboration tools in December 2020 was Auditor of Accounts. In the new year will continue to meet and schedule remaining organizations.

Department of Technology and Information / Information Technology Centralization (BC0001317)
Logo: Department of Technology and InformationProject Description: In late 2017, the Department of Technology and Information (DTI) engaged a consulting firm to perform an extensive analyses of Delaware government’s current state of IT. The consultant's report recommended centralizing State IT resources to gain economies of scale and efficiency. The IT Centralization program kicked off in December 2018.

Current Status: DTI has effectively analyzed the organization, infrastructure, services, vendor contracts and financials to develop target state objectives. The amended Title 29 legislation, which authorizes the establishment of a technology shared services model, was signed by the Governor in August 2019. The program team is currently working with each Executive Branch agency to gather the critical data required to establish an enterprise model. However, due to the demands of Covid-19 response on State technology resources, centralization activities have been delayed. A new timeline will be published in early 2021.

Department of Technology and Information / DTI - Implementation of Data Analytics Tool for Statewide Use (BC0001294)
Logo: Department of Technology and InformationProject Description: The purpose of this project is to implement Microsoft Power BI, a data analytics tool that can be used by DTI and users within other state agencies for the analysis of data and development of dashboards. Power BI will empower users to retrieve, combine, interact with, and visualize data from various sources, providing them with greater insight into their business processes, their industries, and their customers. By giving users fast and convenient access to their agency’s information; performance and decision making can be greatly improved.

Current Status: This project is in the Execution phase. The Data Analytics tool is actively in use across several State agencies, and is now facilitated by the Department of Technology and Information as an enterprise offering. Although already implemented, the project team is working to update the Power BI data gateway, which acts as a bridge between on-premises data and Microsoft cloud services.

Department of State / New Castle County Courthouse Renovations (BC0001558)
Logo: Department of Technology and InformationProject Description: Historical Courthouse in New Castle County is scheduled for renovation, which will include an upgrade to IT services provided to the building. DTI is engaged to assist with upgrade.

Current Status: Fiber installation will be completed by the end of December 2020. Network will not come live until 2021 due to budget approvals.

Department of Labor / Department of Labor Contractor Registration (BC0001392)
Logo: Department of Technology and InformationProject Description: Per Bill 95 recently signed into legislation, this project is to create a public facing portal that will allow contractors operating in the State of Delaware to register in accordance with the law. The portal will collect and store specific data elements regarding the contractor, accept payment of registration fees and provide publicly accessible lookup of contractor registrations status.

Current Status: The project is in the execution phase and is on target to be completed on schedule. A demo was held in December for primary stakeholders where feedback was captured and, where possible, will be implemented.

Dept. of Nat Resources and Environmental Ctrl / DNREC ePermitting, Licensing and Registration (BC0001160)
Logo: Department of Technology and InformationProject Description: DNREC seeks to replace most, if not all, of its permitting, licensing and registration applications with a dynamic and customer friendly portal. This cloud based solution will interface with online payment acceptance, First Map, EQuIS, compliance monitoring, as well as DNRECtory.

Current Status: After launching Fish and Wildlife Recreational Licensing and Hunting programs; users have established about 92,000 accounts and completed over 187,000 transactions. The next scheduled deployments will include business enterprise programs from Waste Hazardous Substances, some Air Quality's programs, Division of Water, and commercial fishing licenses through 2021.

Dept. of Nat Resources and Environmental Ctrl / DNREC - Energy and Climate Grant Management Solution (BC0001122)
Logo: Department of Technology and InformationProject Description: DNREC – Division of Energy and Climate requires a system to manage the applications and grant requests for the Green Energy Fund (GEF) and the Energy Efficiency Investment Fund (EEIF). This project is to implement an application to manage the grant requests and provide robust reporting for the program.

Current Status: The Division of Energy will be implementing a government grants management solution. The DTI Project Manager, vendor and client have detailed the Energy Efficiency Investment Fund (EEIF) requirements and are targeting the first of the year, 2021 to implement this solution. After successful implementation of the EEIF program, the client would like to implement a similar solution for the Green Energy Fund (GEF).

Dept. of Nat Resources and Environmental Ctrl / DNREC - Electronic Content Mgmt Sys (ECM) (1604558)
Logo: Department of Technology and InformationProject Description: This project is the next phase of the vision to make environmental information available to 'anyone, anywhere, on any device.' Existing paper and electronic files will be stored in a single consistent electronic repository.

Current Status: Work continues with the selected vendor to build the electronic repository. Air Quality, Office of the Secretary, Parks, and Climate Coastal and Energy are live on the system! Community Affairs, and Fish and Wildlife are preparing to go-live in first quarter 2020. Watershed, Water, and Waste and Hazardous are testing the system.

Department of Human Resources / Process Workflow Tracking (BC0001634)
Logo: Department of Technology and InformationProject Description: Identify a solution to replace the current custom HR Classification Tracking System. The new solution will capture data from HR forms and allow personnel to view, track the workflow required for each form, and provide electronic signature capabilities for both the requester and the approval process.

Current Status: This project is in the initiation stage. The project Manager is working with the project team to identify process workflows and capture detailed requirements. As of 12/18/2020 13 of 21 workflows have been completed.

Department of Safety and Homeland Security / DEMA Grant Management Suite Implementation (BC0001583)
Logo: Department of Technology and InformationProject Description: The Delaware Emergency Management Agency is seeking to implement a grants management solution for their grant funding opportunities. The goal is to integrate the DEMA workflows into the DSHS Grants Management Suite application, which has been implemented for the Office of the Secretary and the Office of Highway Safety. The targeted implementation date for the DEMA workflows is June 2021.

Current Status: The project team has completed their requirements gathering process and is in the final steps of working through project scope of work discussions with the vendor. The vendor is planning to provide the final statement of work by the end of December. The targeted implementation date for the DEMA workflows is mid-2021.

Department of Agriculture / Department fo Agriculture - Aglands Preservation Database Implementation (1806248)
Logo: Department of Technology and InformationProject Description: This project will implement a new geo-based solution for the Delaware Department of Agriculture to track the Agland Preservaton program information and accomplishments.

Current Status: The new geo-based data infrastructure is live with map generation and inspections. The team is currently working on finishing the application reports. This project is scheduled for completion, December 2020.

Department of Elections / Election Night Reporting (MP1906922)
Logo: Department of Technology and InformationProject Description: This project is to create a new solution for Elections night reporting. This project entails capturing business requirements, creating a technical design and the implementation of the reporting solution.

Current Status: With no remaining elections for this calendar year, the project team and the Department of Elections are documenting any process improvements and outstanding action items from this year's previous elections. Once this list is compiled, the team will review and determine what will be put in place before project closure.

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