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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



Current IT Projects


 

Below is a sample of a few of the Information Technology (IT) projects currently being managed by the Department of Technology and Information (DTI). DTI’s dedicated staff of project managers, with a cumulative experience of over 250 years in the Information Technology field, supports DTI’s customer Agencies by leading resources to achieve completion of Agency IT initiatives.

These projects are temporary group activities designed to produce a unique IT product, service or result whose origins can be traced to the customer Agency’s primary mission to serve the public.

If you have any questions, please contact the Project Portfolio Management Team.

 

Department of Human Resources / DHR Statewide Electronic Document System (BC0002223)
Logo: Department of Technology and InformationProject Description: Department of Human Resources (DHR) is expanding electronic records management from initial pilot to a statewide implementation. Successful pilot was completed with the HR personnel supporting the Department of Natural Resources and Environmental Control (DNREC) in July, 2020. All remaining HR records across the state agencies will be converted from paper to electronic records management. All existing paper documents will be converted to electronic document management. In support of climate change and energy initiatives, DHR will eliminate paper processes except where mandated or necessary.

Current Status: Project vendor has been selected and contracted. DTI is building the server environment. Business analysis and discovery sessions will be the primary activities occurring in Q1, 2023.

Department of Technology and Information / Windows 11 Upgrades (BC0002122)
Logo: Department of Technology and InformationProject Description: Department of Human Resources (DHR) is expanding electronic records management from initial pilot to a statewide implementation. Successful pilot was completed with the HR personnel supporting the Department of Natural Resources and Environmental Control (DNREC) in July, 2020. All remaining HR records across the state agencies will be converted from paper to electronic records management. All existing paper documents will be converted to electronic document management. In support of climate change and energy initiatives, DHR will eliminate paper processes except where mandated or necessary.

Current Status: Approximately 3,000 devices have been upgraded to Windows 11 for centralized agencies.

Department of Technology and Information / DTI - Enterprise Prowatch Migration to Advantech (BC0002214)
Logo: Department of Technology and InformationProject Description: In an effort to improve security and enhance services to our agency partners, the focus of this project will be to establish a DTI Enterprise Service. Ensuring that all agencies, currently on the server, are in the Security VRF, developing a work request and workflow in our IT Service Management system to accommodate badge requests and badge access changes, and to migrate the DTI instance are all aspects of this project that will aid in accomplishing our State Enterprise security goals.

Current Status: This project is in the Planning phase of the project lifecycle. The project team is working to establish a DTI Enterprise Service, which includes, but is not limited to, upgrading the current Prowatch version on the State Enterprise Prowatch Server, migrating the DTI instance to the State Enterprise Prowatch Server as well as developing a request form and workflow in our IT Service Management system to accommodate badge requests and badge access changes. The new servers have been built, their connections have been tested and the client has been installed. The project is due to be completed by the end of March 2023.

Department of Technology and Information / DTI Enterprise Citrix - New Service Offering (BC0002156)
Logo: Department of Technology and InformationProject Description: DTI is going to create a Citrix Platform to allow remote State users access to applications that require special access and other platforms that may need firewall rules to access. The goal is to move away from the need for remote desktops to access these apps and streamline the management processes.

Current Status: DTI has completed developing statement of work (SOW) that was signed and approved at the close of 2022. The DTI team has scheduled the a kickoff for January 17, 2023 that is scoped to deliver the final enterprise Citrix platform by June 30, 2023.

Department of Technology and Information / DTI – DE Integrated Data System (DIDS) (BC0001730)
Logo: Department of Technology and InformationProject Description: The goal of the DE Integrated Data System (DIDS) is to establish a means for state agencies to collaborate more efficiently providing better cross agency services which will lead to better outcomes for state citizens. The DIDS will first create individual data systems (IDS) within partner agencies to provide a single analytical platform. The agencies will use their IDS to perform analytics for current policies and forecast potential changes to policies. Then DIDS comes together when two or more partner agencies wish to share data to create broader, deeper, and more meaningful data sets. When this occurs, the project will merge individual IDS's to create a cross-agency integrated data system.

Current Status: The DTI DIDS team has been established and is actively engaging with Agency Partners, working to develop use-cases for dataset development. On the technical side, the team has configured two new tools; Cloud Pak for Data (to replace DTI's on-premises DataStage application) and Snowflake (to augment DTI's data management capability). Of the two new tools, Snowflake is operational and Cloud Pak for Data is in the implementation phase. Before the team can go-live with Cloud Pak for Data, the existing functionality of the on-premises DataStage application must be migrated over. This remaining work is expected to be complete by June 30, 2023.

Department of Technology and Information / Statewide Layer 2 Switch Replacement (BC0001792)
Logo: Department of Technology and InformationProject Description: DTI is working to replace End of Life switches across the state. This effort is replacement only and any modification of cabling or connectivity is not covered in this project.

Current Status: DTI continues to make significant progress and has installed over 300 new switches to date. Project is projected to continue through the CY2023.

Department of Technology and Information / DTI SEUS - Secure End-User Service Package Implementation (BC0002053)
Logo: Department of Technology and InformationProject Description: Secure End User Services (SEUS) is the active phase of IT centralization. SEUS will equitably deliver the essential technologies and tools for a productive, secure State workforce. Agencies and workers benefit from standard enterprise tools, security, training, governance, and 24x7x365 support. SEUS is comprised of six enterprise components: Service Desk, Desktop, Network/Connectivity, Voice Services, Email/Collaboration, and Security Suite. These critical services are funded by a consumption-based cost recovery model. In accordance with Senate Bill 153, all Executive Branch technical personnel and assets will be centralized in order to deliver technology in the most efficient and consistent manner possible with the resources the state has available.

Current Status: DTI has effectively analyzed the organization, infrastructure, services, vendor contracts and financials to develop target state objectives. The amended Title 29 legislation, which authorizes the establishment of a technology shared services model, was signed by the Governor in August 2019. The IT Centralization program is moving forward with efforts on the SEUS package and the resources required to support its enterprise-wide delivery. The SEUS centralization of the Office of Management and Budget and the Department of Human Resources completed in April 2022 and is currently in progress for the Delaware State Housing Authority. Cost model review is in progress to facilitate chargeback for all SEUS agency deployments.

Department of Technology and Information / Digital Government Foundation (BC0002215)
Logo: Department of Technology and InformationProject Description: Delaware wants residents and visitors to be at the center of everything we do. The design and functionality of Delaware’s digital government experience must be well-crafted, intuitive, accessible, and offer fast and focused transactions that result in a satisfying experience. Delivering on this outcome requires partnership across state agencies, and a commitment to the on-going evolution of Delaware’s digital platform. The Digital Government Foundation Program will draw from best practices found in successful agency initiatives such as the Department of State’s One Stop and Department of Natural Resources and Environmental Control’s Digital DNREC. These programs highlight both the demand for an improved digital experience and an increase in customer usage and satisfaction.

Current Status: Sign-off on a multi-phase Statement of Work and Professional Service Agreement for the Digital Government Platform Foundation Program was completed in December 2022. The program is in the planning phase with current focus on the allocation of the personnel, technical and fiscal resources required. A 2023-24 roadmap for delivering both a resident and visitor portal and payment and transaction engine is under construction.

Department of Natural Resources and Environmental Control / DNREC ePermitting, Licensing and Registration (BC0001160)
Logo: Department of Technology and InformationProject Description: DNREC seeks to replace most, if not all, of its permitting, licensing and registration applications with a dynamic and customer friendly portal. This cloud based solution will interface with online payment acceptance, First Map, EQuIS, compliance monitoring, as well as document management systems.

Current Status: After launching the Division of Fish and Wildlife programs, including Recreational Licensing and Hunting, Commercial Fishing Licensing and the Deer Damage programs; users have established over 247,000 personal accounts and completed over 795,000 transactions. Efforts continue on delivering most Air Quality's programs, Division of Water Permits and some Waste Hazardous Substances programs through 2023.

Department of Safety and Homeland Security / Office of Highway Safety - Grant Management Suite - Phase 3 Enhancements (BC0001946)
Logo: Department of Technology and InformationProject Description: This project addresses the third phase of developement for the Department of Safey and Homeland Safety Grant Management Suite tool. The project will address improvements to the Office of Highway Safety grant management budget module, incorporation of the Car Seating Fitting Station database, and implementing a new workflow to support the Office of Highway Safety Paid Media Campaign project management functionality.

Current Status: The project is in the execution phase and the first two user acceptance testing sprints have been completed. The project is due to be completed by early May 2023.

Department of Safety and Homeland Security / DEMA Grant Management Suite Implementation (BC0001583)
Logo: Department of Technology and InformationProject Description: The Delaware Emergency Management Agency is seeking to implement a grants management solution for their grant funding opportunities. The goal is to integrate the DEMA workflows into the DSHS Grants Management Suite application, which has been implemented for the Office of the Secretary and the Office of Highway Safety.

Current Status: The project team is in the final stages of completing their user acceptance testing for Milestone 7; the target date for completion is February 3rd. Once this work is completed, the team will have completed testing of all foundational functionality for the first grant program, Homeland Security Grant Program. The team will spend the month of February revisiting the original process flow requirements for the remaining grant programs to ensure path forward includes any and all scope changes created from the results of the configuration and testing of the Homeland Security Grant Program. Once this review is completed, the team will re-evaluate the remaining project schedule and update the completion date as necessary. The current completion date is April 2023; however, that is likely to change.

Department of Natural Resources and Environmental Control / DNREC Emergency Response Tracking (BC0001693)
Logo: Department of Technology and InformationProject Description: The DNREC Division of Waste and Hazardous Substances (WHS) seeks a more consistent method of tracking response to environmental incidents, including field report submission.

Current Status: The project team is working with DNREC Waste and Hazardous Substances - Emergency Response Branch to test and review the EQuIS Collect forms developed against the previously documented requirements to ensue all requirements are being met.

Department of Natural Resources and Environmental Control / DNREC Tax Ditch Volunteer Tracking (BC0002255)
Logo: Department of Technology and InformationProject Description: DNREC Division of Watershed Stewardship seeks a tool that will collect and store volunteer reported tax ditch information. This information is needed for tracking and reporting.

Current Status: DNREC Division of Watershed Stewardship is working with a DTI Project Manager to finalize the documentation of the Tax Ditch Volunteer Tracking solution requirements and coordinate the start of the execution phase.

Office of Management and Budget / OMB OSPC Land Inventory (BC0002236)
Logo: Department of Technology and InformationProject Description: The OMB Land Inventory project is working towards a solution that will establish a centralized enterprise geodatabase to address the realty property and asset data needs of various state agencies.

Current Status: The PM succesfully completed the business requirements gathering involving the business area and multiple state agencies. The project is currently on track to conduct a gap analysis between the current vendor's proposal and currently identified business needs. The PM anticipates reaching out to the vendor following the GAP analysis for updated pricing/capability as a viable project solution. If not, the project will start the search for a centralized geodatabase solution that will meet the realty property and asset data needs of OSPC, as well as various state agencies with similar land inventory needs.

Fire Prevention Commission / Fire School Information System Upgrade (BC0001481)
Logo: Department of Technology and InformationProject Description: Replace the Delaware Fire School's Student Recordkeeping application with a new application that provides greater functionality.

Current Status: The new Fire School and Fire Commission 'Learning Management for Emergency Professionals" (LMEP) application went live, July 2021. Phase 2 is under-way which includes new features currently being implemented in a priority order. Phase 2 includes a new Client portal and Student portal for clients and students to securely access their information online. The new Client Portal is currently in testing.

Department of Technology and Information / DTI - Broadband Capital Projects (American Rescue Plan Act) (BC0001919)
Logo: Department of Technology and InformationProject Description: DTI is comprehensively addressing the broadband infrastructure challenges throughout Delaware. The broadband funding stream is the American Rescue Plan Act (ARPA). This provides a singular opportunity to fund many of the initiatives identified by DTI as critical to achieving best-in-class broadband access for all Delaware residents. Over 11,600 addresses have been identified, and DTI will be working with several federal funding opportunities to provide service over the next several years. ARPA 18 month project will see the installations for at least 4318 constituents.

Current Status: Given the additional funding made accessible through several federal programs specifically targeting broadband efforts, Delaware has revised its original investment plan of ARPA dollars to maximize the potential of all available resources. Beginning in September 2022, an 18 month project using ARPA funding began. ARPA funding will connect over 4318 households/businesses and constituent connections have begun . Vendor Statements of Work are complete with the three ARPA engaged carriers: Verizon, Mediacom and Comcast. Regular project meetings with Comcast, Verizon, and Mediacom are underway. The broadband internet site(s) are updated with the latest information regarding broadband deployment and mapping.

Department of Natural Resources and Environmental Control / DNREC Day Camp Management Solution (BC0001943)
Logo: Department of Technology and InformationProject Description: DNREC Parks and Rec Division seeks a tool to assist w/ the management of summer day camps including attendee registration, fee collections, track attendance, emergency contacts, forms submission such as medical records verification etc.

Current Status: All project work has been completed. The public will be able to begin 2023 summer camp registration in February.

Department of Natural Resources and Environmental Control / DNREC Environmental Justice Screening Tool (BC0001915)
Logo: Department of Technology and InformationProject Description: DNREC is seeking to build an environmental justice screening tool in Delaware First Map. The Geographic Information System (GIS) mapping site will be used by DNREC and the public to assist in identifying higher environmental burden areas.

Current Status: The Project Team is currently gathering data to be used in the GIS Mapping Tool. In addition, the project team is identifying indicators that will be used in the GIS mapping tools for visual reference and reporting.

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