What is an “IT Project” ?
Below is a sample of a few of the Information Technology (IT) projects currently being managed by the Department of Technology and Information (DTI). DTI’s dedicated staff of project managers, with a cumulative experience of over 250 years in the Information Technology field, supports DTI’s customer Agencies by leading resources to achieve completion of Agency IT initiatives. These projects are temporary group activities designed to produce a unique IT product, service or result whose origins can be traced to the customer Agency’s primary mission to serve the public:
If you have any questions, please contact the Project Portfolio Management Team.
Current Status: The IT Centralization program kicked off in December 2018. Since then, DTI has effectively analyzed the organization, infrastructure, services, vendor contracts and financials to develop target state objectives. The amended Title 29 legislation, which authorizes the establishment of a technology shared services model, was signed by the Governor in August 2019. Preparations are now underway to centralize technology resources and assets. The program team is currently working with each Executive Branch agency to conduct a technology assessment to gather the critical data required to establish an enterprise model.
Current Status: DTI has gathered detailed requirements and reporting needs so that an Enterprise solution can be sought. Transportation, Labor, Insurance and the Department of Justice have expressed an interest in implementing a similar system, so DTI is pursing an enterprise offering for the service. DTI has selected a vendor to move forward with and is in the initial phase of price gathering.
Current Status: The project is in second year of execution, the very first milestone completed in January 2019 was a statewide primary email domain change to @delaware.gov. The project team to date has completed Phase 1 onboarding to Office 365 for 27 different non-K12 state organizations as of February 2020. Phase 1 Onboarding is focused on four main deliverables. Those are multi-factor authentication enrollment for users, deployment of Office 365 Pro Plus desktop software to all desktops and laptops at each organization, transitioning existing enterprise voicemail customers to the new Cisco Unity Voicemail solution, and finally, migrating all current on premise email accounts to Exchange online within Delaware's Office 365 Government cloud tenant. The final wave of non-K12 state organizations have been engaged and are in varying stages of their rollouts. The lessons learned from each organization’s onboarding experience are noted and immediately applied to the next organization engaged. Future phases of the project after the statewide baseline onboarding is complete will explore a deeper dive into Governance of the Office 365 suite of services and enablement of other optional services. A targeted pilot of One Drive began within DTI in late January 2020 with availability for others in March.
Current Status: The move will come in two Phases. Phase one will be to migrate the DTI SharePoint site and allow DTI personnel to test and validate processes for the move. Phase two will be to migrate other agency SharePoint sites that reside in the DTI environment. A Governance Board has been established for the project.
Current Status: The partnership between DTI and BlooSurf to provide affordable wireless broadband in targeted, rural areas of Kent and Sussex Counties has been solidified and is in the building and onboarding phases. The Sussex County and Kent County cores have been built and are successfully operating at expected speeds. Planned upgrades for the original tower in Seaford were completed, and four additional towers are also done. To date, 68 customers have been onboarded and are receiving broadband services in areas where none was previously available. The remaining 10 towers are scheduled to be completed by the 1st quarter of 2021.
Current Status: The State has identified 205 that are eligible for conversion to the Crown Castle TLS lines. All sites are being upgraded to a 100Mb minimum standard, which is a 10x increase from the 10Mb standard in place since 2005. To date, the two main hubs have been upgraded and 95 additional sites have been converted.There have been 44 sites that have been canceled or placed on hold due to various reasons.
Current Status: The project is currently in the execution phase as the Microsoft Power BI server has been built and has had the Power BI data gateway software installed on it. The DTI Power BI subject matter expert is currently working to configure the data gateway so that data is regularly refreshed.
Current Status: Work continues with the selected vendor to build the electronic repository. Air Quality is live on the system! Climate Coastal & Energy, Water, and Waste & Hazardous, and Office of the Secretary are testing the system and expect to go-live late spring/early summer. Community Affairs, Watershed, and Fish & Wildlife have completed discovery and are targeted to go-live in early summer. Parks is in development and is scheduled for go-live in early summer. All remaining divisions of DNREC are scheduled to be using the new repository in 2020.
Current Status: The Department of Safety and Homeland Security has completed the implementation of the Grants Management Suite application. This project successfully implemented grant management workflows for the Office of Highway Safety (OHS) and the Office of the Secretary (OSEC). The project was delivered on time and on budget. The OHS workflows went live in production on 10/1/2019 and the OSEC workflows were live in production on 2/3/2020. As a result of this implementation, both agencies have fully automated their grant processing functions which now includes a nightly interface with the Delaware Justice Information System (DelJIS).
Current Status: The project is in the execution phase as the technical design of the reporting solution has been agreed to by the project team. Report development is also underway, as is database creation and development of the website that will serve as the first layer of reporting that will be available to the public.
Current Status: IT service providers are submitting their proposals to the customer so that funding can be included in the FY2021 budget submission.
Current Status: Currently, the DTI project team is preparing for the 7th and final incremental release. The release will be presented to the DHSS project team on March 11, 2020. This final release will require testers to do full end to end testing in preparation for scheduled go-live on March 31, 2020.
Current Status: On February 10th, the new ePermitting system went live with Fish & Wildlife's Recreational Licensing program. DNREC programs will be released in a phased approach through the remainder of 2020.
Current Status: The Division of Energy will be implementing a government grants management solution. The DTI Project Manager and client are working with the vendor through a rapid development process. As of the end of February, the project team has completed three of the nine project milestones. The team is targeting the end of the 2nd quarter of 2020 to implement this solution. After successful implementation of the EEIF program, the client would like to implement a similar solution for the Green Energy Fund (GEF).
Current Status: The department has reviewed several potential solutions and will hold internal discussions to determine the preferred solution.
Current Status: The project is expected to kickoff in mid-March. Pre-initiation activities are underway with scheduled application demonstrations and requirements gathering discussions. The targeted implementation date for the DEMA workflows is February 2021.
Current Status: A kickoff meeting with the development vendor and all primary stakeholders was held on February 18,2020. Requirements review and validation sessions started on February 25, 2020.
Current Status: The new geo-based data infrastructure is live with map generation and inspections. The project team is currently developing the tools and reports for the non-GIS Agland user team.
Current Status: Phase 1 development is underway. Phase 1 completion is planned for June, 2020.
Current Status: The Abnormal Event application was completed on time and within the dedicated budget. Currently, DTI uses this application within the Service Desk and Change Control teams to post any abnormal events or maintenance of systems and applications. The benefit of this new application is the ease to record and announce any incidents or changes state-wide. It provides any DTI personnel and/or customers the ability to view the event(s) that potentially have an impact on their day to day business activities.
Current Status: The ServiceNow eRecords Request Project is in the Implementation phase. The automated submission form is now in use by three agencies. Based on user feedback, enhancements will be made to the form to improve the workflow prior to continuing implementation.