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Delaware Department of
Technology & Information


Delaware Department of Technology & Information



Enterprise Data Management


Jennifer Koester — Director

What is Enterprise Data Management?
The Enterprise Data Management team (EDM) provides data and business intelligence services statewide. EDM offers guidance and assistance for data sharing, integration, and conversion; data intelligence and reporting; location-based data analysis; public data consumption, and complex inter-agency data collection.

EDM supports the Open Data Portal (central location for publishing statewide public data), First Map Services (location and spatial intelligence), and the DE Integrated Data System (integrating data from several partner agencies for improved public services). EDM also works closely with customers, vendors, and state agencies to design and build new systems, perform data conversion from legacy systems, and troubleshoot data issues in production systems.

Mission Statement
EDM enables excellence for Delaware’s agencies by promoting reliable, consistent, and transparent state-level data for informed and impactful decision making.
Key Goals
  • Promote technology that is robust, innovative, and scalable; enabling the state to make better use of data and provide insights for better decision making.
  • Provide guidance to adopt best practices for data use and standards.
  • Work with customers to document business needs related to data requirements, design, and analysis.
  • Ensure that data is accurate, valid, and appropriately available to residents and state agencies.
  • Develop intuitive and impactful tools for data consumption and reporting.
Team Services

The Enterprise Data Management Team utilizes various industry leading technologies including SAP PowerDesigner, IBM DataStage, ESRI ArcGIS Enterprise, Socrata Data Portal, Snowflake, SAFYR, SQL Server, MySql, Mainframe, Salesforce, Oracle, and Microsoft Power BI. These are some of the services that can be provided by the team:

Data Management

  • Data integration/migration
  • Data automation
  • Data requirements
  • Data mapping
  • Data modeling
  • Data conversion
  • Data warehousing
  • Data interfaces

Business Intelligence

  • Dashboard and reporting assistance
  • Data analysis
  • Reporting requirements
  • Other data visualization

Open Data Portal

  • Data sharing and publication
  • Dataset maintenance
  • Data research

Location Intelligence

  • Creation and maintenance of First Map (comprehensive, self-service GIS) resources including base maps (e.g. roads), agency data (e.g. transportation), and aerial imagery
  • Development of a centralized repository for geospatial data layers
  • Collaborative data inclusion (i.e. allowing external agencies to add data to a repository)

Delaware Integrated Data System (DIDS)

  • Integration of state and public data into a single platform
  • Enables state agencies to evaluate programs that may span several agencies
  • Provide dashboards for measuring the effectiveness of programs

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