Delaware Department of
Technology & Information

Delaware Department of Technology & Information

Remote Workforce Information


In response to COVID-19, the Coronavirus, many of us working for the State of Delaware are changing the way we work. DTI is working hard to adapt our systems and networks so State of Delaware employees can continue to provide as much uninterrupted service as possible during this difficult and unprecedented situation.

This page provides information and tools for State of Delaware employees who are approved for remote access (telework), as well as for employees who continue to work at the office.


State Employee Remote Access

State Employee Remote Access

Find information on your telecommuting workspace and using both Always on VPN (AoVPN) and Remote Desktop Protocol (RDP).

Find more information on:

AoVPN (Always on VPN)

RDP (Remote Desktop Protocol)

Cisco Phones

Cisco Phones

Information for Cisco phone users on:

Accessing Cisco Call Manager to forward your phone calls and access voicemail.

Using Cisco Jabber Soft Phone if you use your office phone in 25% or more of your work.


Avaya phone users, please contact your agency’s Help Desk.

State Sign-on Passwords

ADFS Change Password

Find information on how you can change your State of Delaware network password if you have your current password.

Call your Help Desk if you don’t know your current password.

View More

Electronic Meetings and Conference Calls

Employees can send and receive email from home via the internet:

Conference Calls & Meetings

Conference Calls & Meetings

Read General Information on Conducting Electronic Meetings.

Keep your meetings clean, organized, and productive. Review Everyday Etiquette in Microsoft Teams.

Access MS Teams learning modules at Microsoft 365 Learning Pathways site.

Employees not yet working remotely who have questions about eligibility for telework should contact their supervisor directly about telework agreements. Supervisors who have questions regarding provisioning employees for telework should contact their agency’s Information Security Officer (ISO).

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