Operations Office

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Gerald Whisman, Chief Operating Officer (COO)

The Chief Operating Officer (COO) works to develop processes to effectively utilize resources and personnel with the Department. Specifically, the COO works with the CIO to ensure the Department can effectively enable the IT solutions required to carry out the State’s service delivery mandate.

The following business units function under the Operations Office:

Enterprise Collaborative Services

Jonathan Purdy, Director
Major responsibilities include:

Active Directory Services
Email Services
Office 365 Meeting and Conferencing Services
Office 365 Collaboration Services

Systems Engineering

John Ewton, Director

Major responsibilities include:

Infrastructure
Systems Engineering
Systems Administration
Mainframe Services
Output Management
Network Operations Center
Automation

Telecommunications

Robert Lahnemann, Director

Major responsibilities include:

Data Center Infrastructure
MDF/IDF Wiring and Infrastructure
DTI Facilities
State Network Engineering
K12 Network Engineering
Network Security
Voice