The COVID-19 pandemic has accelerated—in some cases, by years—the advent of truly digital government. Prior to the pandemic, Delaware agencies have been making digital advances, albeit at various rates. After the pandemic hit, everything changed — digital was no longer optional. Delaware needs secure digital infrastructure, a digital workforce, and citizen-facing connectivity that will lay the foundation for digital government for years to come.
Our citizens and state workforce expect to be able to interact with Delaware government anywhere, anytime, from any device. To build for the future, Delaware must invest in technologies that embrace the opportunities to innovate more with less and better leverage government data to improve the quality of services we deliver.
We are planning the launch of a digital government transaction platform, Go DE, for residents and visitors. Go DE will provide a new, delightful, and easy online portal for Delawareans and visitors, making it easier to get things done with Delaware government.
When schools and businesses closed due to COVID-19, the public increased its reliance on the Internet to access nearly everything, including shopping, government, education, services, and work.
As a result of the COVID-19 pandemic, many state agencies quickly enabled online capabilities to continue providing services to residents and visitors, while much of the agencies’ work force remained at home.
The Delaware Executive Branch conducts public meetings at various locations across the State, and SB 94 requires a physical anchor location with at least one member of the public body present.