The goal of Information Technology (IT) Centralization is to make state government more efficient and cost effective. Prior to the IT Centralization initiative, there were more than 10+ data centers and server rooms in the State of Delaware with over 1,000 applications in use. By centralizing the key IT functions, the State of Delaware is streamlining IT services by providing consistent, quality support to all state agencies and departments, while leveraging applications to reduce redundancy, increase service delivery and risk mitigation, and increase cost savings.
DTI Hosts and Is Fully Engaged with 10 Executive Branch Departments
Centralized Data Centers (DOS, DOE, DOF, DDA, DEDO) Saving Over $500,000 Annually
Centralized Help Desk Support for 4,500 PCs
Reduced 9 FTE IT Positions Through Attrition – $640K Savings
Eliminated 5 IT Contractor Positions – $262K Savings
Early in 2001, recognizing the increasing importance of technology development to the effective functioning of Delaware’s state government, Governor Ruth Minner established the Information Services Task Force, chaired by then State Treasurer (and later Governor) Jack Markell. This body made statutory and organizational recommendations. These included radical changes that required approval of the General Assembly. The Department of Technology and Information (DTI) was created by Senate Bill #215, approved by the 141st General Assembly, and signed by Governor Minner on July 1, 2001. This legislation paved the way for sweeping Information Technology management changes. To plan and build a 21st-century agency while continuing the day-to-day operations of the state’s diverse technology system were the main objectives during the 2-year transition from Office of Information Services (OIS) to DTI.
In 2010 Governor Jack Markell set forth Executive Order 20 (EO20) calling for the centralization of IT services for executive branch agencies. EO20 further streamlined IT services and allowed for continued cost savings and avoidance, as DTI continued to work with Executive Branch agencies to centralize IT services, equipment and support.
Governor John Carney recognized the value of efficiency in the operation of Delaware state government. With Executive Order 4, in early 2017, he established the Government Efficiency and Accountability Review (GEAR) Board. A major focus area for this body is IT Efficiency. DTI’s centralization efforts were reinvigorated by GEAR, leading to a major review by an outside consultant of all State of Delaware Information Technology assets and services, including DTI’s. GEAR has produced a number of reports on the progress of this administration’s initiatives.
Work continues as Delaware makes progress toward centralization of IT with the introduction of Senate Bill 153 by Senator Poore, co-sponsored by Representative Griffith during the 150th General Assembly.
This table summarizes proposed changes to DTI’s enabling statute.