Webex – Softphone Benefits
The benefits of having a softphone versus a hard phone are many, however, some of the major ones are the following:
Work and collaborate more easily with Microsoft Teams integration for real-time communication and collaboration.
Work from anywhere using your State business phone number on your computer or mobile device.
Access calling, messaging, and video from one Webex application, making it easier to stay connected.
Keep the calling features you rely on, including shared lines, hunt groups, call forwarding, and voicemail.
Customize your calling experience with an easy-to-use self-service portal to manage your phone settings in the cloud.
Enjoy clearer, more private calls with HD audio and built-in noise cancellation.
Support a more modern and reliable phone system by reducing reliance on aging desk phones and on-premises phone equipment.
