Joining this program is an opportunity for state agencies to enhance the way you serve your constituents and streamline processes. Take advantage of digital solutions to improve customer service, accept payments and send invoices, and leverage existing state investments made in technology.

This project offers a supportive and collaborative environment where agencies can share their knowledge and best practices, and contribute to the evolution of digital government in Delaware. See all the benefits to your agency below.

Agency Benefits Include

• A new user-friendly payment system that is both secure and accessible, reducing the need for support calls related to payments
• Our payment and customer experience platform is modern, scalable, and planned for future improvements, making it efficient for digital governments and online businesses
• Adding new features from Snappay to the payment interface is seamless, avoiding the need for custom integration efforts for each agency
• Our dedicated support team assists with payment and business process migration/creation
• Agencies can easily configure payment settings through an administrative interface, allowing them to build process flows, connect existing forms, and request payments as needed
• Detailed transaction reports are available via the administrative interface
• With My Delaware ID, you can enjoy a more secure and hassle-free payment and portal experience