Listen to this page using ReadSpeaker

 Pages Categorized With: "State Agencies"

ServiceNow Communications

    Looking for information that was sent about ServiceNow? Don’t worry, they’ll all be archived here. If you can’t find something you need, feel free to email the ServiceNow team for assistance.

Read More



ServiceNow Newsletters

    As part of the implementations of technology services, the ServiceNow team is pleased to present our series of monthly newsletter communications. These monthly newsletters will serve as information guides surrounding current and future ServiceNow projects. Communication will also include announcements, upcoming events, and tips of the month.  As projects emerge and changes take […]

Read More



October Is Delaware Cyber Security Awareness Month

FOR IMMEDIATE RELEASE September 29, 2021 Media Contact: Christina Dirksen, Strategic Communications Manager, DTI (302) 739-9736 Christina.Dirksen@state.de.us October Is Delaware Cyber Security Awareness Month Register for Secure Delaware 2021  Dover, Del. — Governor John Carney has declared October Delaware Cyber Security Awareness Month. Technology increasingly plays a part in almost everything we do. Connected devices […]

Read More



ALEINE COHEN NAMED DTI DEPUTY CIO

  DOVER, Del. — Delaware’s State Chief Information Officer (CIO) Jason Clarke today announced that the Department of Technology and Information’s (DTI) former Deputy Attorney General Aleine Cohen will be joining the Office of the CIO as Deputy CIO. Aleine’s general counsel experience to DTI for the past six years has enabled her to collaborate […]

Read More



My Delaware and Delaware ID – Resources

Back How to Register and Use Delaware ID Instructions for Delaware ID Introduction to Multi-Factor Authentication Instructions If No Cell Phone Instructions for Yubikey Initiating VPN Connection Delaware ID Video Demonstrations For State Workers My Delaware Resources Instructions for How to Register for for My Delaware How to Register for My Delaware OKTA Resources Vendor […]

Read More



Delaware Identity Service

Digital government services are rapidly expanding in the State of Delaware. A Delaware Identity offers residents and visitors access to services with secure, private, proven identity via Delaware’s Identity and Access Management (IAM) single-sign-on solution. My.delaware supports a variety of public digital government services already available.People can register for a my.Delaware.gov identity that allows access […]

Read More



My Delaware and Delaware ID – FAQ

Back Delaware Identity Service General FAQ What is the Delaware Identity Service? The state’s secure, single Identity and Access Management service for state applications and web services. What types of identity-as-a-service does the DE Identity Service provide? Resident/Visitor / External / Public DE ID via my.delaware.gov Active Employee / Internal and Partner Identities via id.delaware.gov […]

Read More



Webex

  Webex is a service that offers audio, video conferencing and screen sharing services, for state and external participants. Webex is a cloud-based offering. It is best for meetings of 1 – 100 active participants but can support up to 1,000 participants. To Host a Webex session requires a Webex license. Contact the DTI Service […]

Read More



Guide to Electronic Meetings and Conference Calls

  Look below for some procedures and best practices for electronic conferencing. Whenever feasible, it is preferable to use State of Delaware service Microsoft Teams for electronic meetings rather than other options. If you need more guidance, please review the wealth of learning resources located at Delaware’s Microsoft 365 Learning Pathways website.   MS Teams […]

Read More



Virtual Meeting Basics

  This support guide has information to help decision makers put electronic meetings into practice effectively and to help people learn best practices and etiquette. Pre-Planning Considerations You can use Microsoft Teams or WebEx for State meetings; K12 is using Zoom for engaging students. Not everyone has online meeting experience: some participants are still learning […]

Read More