About the Go DE Initiative



Go DE is a partnership among the Governor’s office, OST, GIC, and DTI to expand Delaware’s digital government capabilities for residents and visitors. The Go DE portal provides a single human-centered entry to reach state services managed across many different agencies.

Phase 1 of Go DE included the launch of Pay with Go DE (April 2024) as the state standard payment platform, and the Go DE resident and visitor portal (June 2025) offering integrated online digital services secured by myDelaware. Go DE is now focused on increasing portal offerings to fulfill the state’s expansion of digital services and meet resident, business and visitor needs. These offerings will support more complex processes, including digital signature, service processing workflows, and the ability for consumers to provide supporting data via image captures and document uploads.

Discovery sessions allow the Go DE program team to understand the needs of each agency’s consumers, internal staff, and former state employees. The Go DE team will conduct user research and usability testing, ensuring that the solutions being generated allow for a user experience that is useful, usable, equitable and enjoyable.

Project Key Components

  • Log in securely for a personalized user experience through myDelaware.
  • Access over 100 (and counting) agency and school service offerings through Go DE.
  • Transact with confidence through Delaware’s enterprise payment platform, Pay with Go DE.
  • Know that Go DE will provide an accessible, user-friendly portal for our state residents, visitors and businesses.

Project Timeline Milestones

  • 2025  Q1
  •  
    Prelaunch
    • myDelaware Single Sign-On
  • Q2
  •  
    Public Launch
    • Services Directory
    • School Pay
    • Personalized User Experience
    • Transaction History
  • Q3
  •  
    New Features
    • Go DE Account Center
    • Submit Online Applications
  • Q4

  •  
    Key Agency Partnerships
    • Department of Labor
    • Department of State
    • Department of Transportation
    • Department of Natural Resources and Environmental Control
  •  
    Invoice Automation (Agency Milestone)
    • Agency Payment Links
  • 2026  Q1
    No milestones yet

  • Q2
  •  
    UX Agency Guidelines (Agency Milestone)
    • for Go DE Development
  • Q3
  •  
    AI Enhancements
    • Smart Alerts & Reminders
    • Expanded Self-Service Options
  • Q4

  •  
    AI Reporting (Agency Milestone)
    • Predictive Analysis
  •  
    Enhanced Mobile Experience

  • 2027  Q1
    No milestones yet

View Go DE Agency Benefits    View Go DE Features

 

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